Privacy Policy

Ozzie Geeks IT PTY LTD
Effective date: 1 March 2026  |  Last updated: 6 March 2026

1. Introduction

Ozzie Geeks IT PTY LTD ("we", "us", "our") provides AI Implementation, Cybersecurity, and Managed IT services. We take privacy seriously and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website or contact us.

2. What personal information we collect

2.1 Information you provide via our contact form

When you submit an enquiry via our website contact form, we may collect:

  • name
  • email address
  • phone number (optional)
  • organisation / business name (optional)
  • the content of your message and any information you choose to include

2.2 Website analytics (Plausible)

We use Plausible Analytics to understand how visitors use our website. Plausible is configured to collect aggregated usage information (such as page views and referral source) and is designed to avoid collecting personal identifiers or using advertising cookies.

2.3 Hosting and security logs (Vercel)

Our website is hosted on Vercel. Like most hosting providers, Vercel may process standard request logs for security and operational purposes (for example: IP address, time and date of access, the page requested, device/browser information, and HTTP status codes).

3. How we use personal information

We may use personal information to:

  • respond to enquiries and communicate with you
  • provide proposals and discuss services you request (AI Implementation, Cybersecurity, Managed IT)
  • protect our website and systems (security monitoring and troubleshooting)
  • comply with legal and regulatory obligations

We do not sell or rent personal information.

4. Service providers and disclosures

We may disclose personal information to service providers where necessary to operate our website and respond to enquiries, including:

  • Vercel (website hosting)
  • Plausible Analytics (website analytics)
  • Resend (delivery of contact-form emails to our team)

We may also disclose personal information where required or authorised by law.

5. Overseas disclosure

Some service providers we use may store or process data outside Australia. This may include the United States and/or the European Union, depending on the provider's infrastructure. By using our website and submitting enquiries, you consent to your information being handled by these providers in accordance with this Privacy Policy.

6. Security

We take reasonable steps to protect personal information, including:

  • encryption in transit (HTTPS/TLS)
  • access controls and least-privilege access
  • operational monitoring and security practices

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

7. Retention

We retain personal information only for as long as reasonably necessary to:

  • respond to your enquiry and follow up
  • meet legal, accounting, and operational requirements

8. Access and correction

You may request access to, or correction of, personal information we hold about you. To make a request, contact us via the website contact form at /contact.

9. Complaints

If you believe we have mishandled your personal information, please contact us via /contact with details of your concern. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

10. Contact

Privacy enquiries: please use our website contact form at /contact.